Shipping Policy

At BNP Cabinet Outlet, we understand that every kitchen project requires careful planning — and reliable delivery is an important part of creating the perfect space.

This Shipping Policy explains how we process, prepare, and deliver your orders, ensuring your kitchen products arrive safely and efficiently.

Our Delivery Commitment

Your kitchen is an important investment, and we take every order seriously.

Whether you are upgrading your cabinets, refreshing your kitchen design, or completing a home improvement project, our goal is to provide a smooth delivery experience from our warehouse to your home.

We focus on:

✔ Careful product preparation before shipment
✔ Reliable delivery solutions
✔ Secure handling of kitchen products
✔ Clear communication throughout the shipping process

We appreciate your trust and patience while we make sure your order arrives in excellent condition.

1. Order Processing & Preparation

Every order is reviewed and prepared carefully before shipment.

Processing Time:

Please allow:

2–5 business days

for order confirmation, product preparation, inspection, and packaging.

For larger kitchen projects or high-demand periods, preparation times may vary depending on product availability and order volume.

Shipping Fees:

Shipping costs are calculated based on:

• Product size and weight
• Delivery location
• Order quantity
• Shipping method selected at checkout

Applicable shipping charges will be displayed before completing your purchase.

2. Estimated Delivery Time

Delivery times may vary depending on the product type, destination, and shipping method.

Please note:

Delivery estimates are approximate and do not represent guaranteed arrival dates.

Factors such as carrier delays, weather conditions, holidays, or product availability may affect delivery schedules.

3. Shipment Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking details.

Please keep in mind:

• Tracking information may require 24–48 hours to update after shipment
• Delivery progress depends on the carrier’s tracking system
• If tracking appears unchanged, your package may still be moving through the delivery network

If you experience any issues, our support team is happy to assist.

4. Delivery Information & Requirements

For larger kitchen products, please ensure:

• The shipping address is accurate and complete
• Someone is available to receive the delivery when required
• Access points are suitable for larger items

Customers are responsible for providing correct delivery information at checkout.

BNP Cabinet Outlet is not responsible for delays caused by incorrect addresses or unavailable recipients.

5. Order Changes & Cancellations

We begin preparing orders as quickly as possible to provide timely delivery.

If you need to update your order information or request a cancellation, please contact us as soon as possible.

Please email:

support@bnpcabinetoutlet.com

within 12 hours of placing your order.

Once your order has entered processing or shipment preparation, changes or cancellations may no longer be available.

6. Damaged, Missing, or Incorrect Items

We carefully inspect products before shipment, but if an issue occurs during delivery, we are here to help.

Damaged Products

If your order arrives damaged:

• Please take clear photos of the package and product
• Contact our support team within 72 hours of delivery
• Provide your order information and details of the issue

We will review your request and provide an appropriate solution.

Missing or Incorrect Items

If your shipment contains missing parts or incorrect products:

Please contact us with:

• Order number
• Product details
• Photos if applicable

Our team will work with you to resolve the issue as quickly as possible.

7. Questions About Your Delivery?

Our team is always available to assist with your order.

For any shipping questions, please contact:

BNP Cabinet Outlet Inc.
📧 Email: support@bnpcabinetoutlet.com
📞 Phone: +1 (916) 387-1668

Thank You for Choosing BNP Cabinet Outlet

We believe every great kitchen begins with thoughtful planning, quality products, and dependable service.

Thank you for trusting BNP Cabinet Outlet with your home improvement journey.

We look forward to helping you create a kitchen space you’ll enjoy for years to come.